Privacy Policy

Last updated: 10/4/2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form, or contact us. This may include your name, email address, phone number, practice information, and other details you choose to provide.

We also automatically collect certain information about your device and how you interact with our services, including your IP address, browser type, operating system, and usage patterns.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities

SMS Messaging

Overview of SMS Services

Our SMS messaging services, delivered through a 10-Digit Long Code (10DLC), enable us to send text messages directly to users who have opted in to receive such communications. This section of the Privacy Policy outlines how we handle personal data in relation to our SMS services.

Consent and Data Collection

User Consent: We collect phone numbers and related personal data for SMS messaging only from users who have given their explicit consent. Consent is typically obtained through sign-up forms, online agreements, or other opt-in methods.

Data Collection: The personal data collected for SMS services may include your mobile phone number, name, and other relevant information required to deliver the service effectively.

Use of Personal Data

Purpose of Data Use: The personal data collected is used exclusively for the purpose of sending SMS messages as per the user's consent. This may include promotional messages, alerts, updates, and other communications.

Data Processing: We take all necessary steps to ensure that personal data is processed in accordance with applicable laws and regulations, and only for the duration necessary to fulfill the intended messaging services.

Data Sharing and Disclosure

Third-Party Access: We do not sell or rent personal data to third parties. Access to personal data is strictly limited to what is necessary to provide our SMS services.

Compliance with Law: We may disclose personal data if required by law or if necessary to protect our rights or comply with judicial proceedings, court orders, or legal processes related to our services.

User Rights

Opt-Out: Users can opt out of our SMS messaging service at any time by replying with a standard keyword like "STOP".

Access and Correction: Users have the right to access their personal data and request corrections or deletions as applicable.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When we believe disclosure is necessary to comply with the law or protect our rights
  • In connection with a merger, acquisition, or sale of assets
  • With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to restrict processing of your information
  • The right to data portability
  • The right to object to processing

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide you with a more personalized experience. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Concierge Medical Marketing LLC

Email: info@conciergemd.marketing

Phone: (772) 304-2420